LELAND MANAGEMENT

LELAND MANAGEMENT

Leland Management
"The Management Company You Don't Have to Manage"

Career Opportunities

Covenant Enforcement Manager
Ref #: CE - Orlando

Description

Covenant Enforcement and ARC Managers are certified and licensed by the State of Florida for Community Association Management. Community Association Managers (CAMs) ensure the entire community is organized and operated in accordance with the association’s governing documents. Responsibilities include working directly with the Board of Directors as well as facilitating solutions to problems within the community. Proficiencies in customer service and supervisory capabilities are required.

Position Responsibilities

  • Organize time effectively in a dynamic work environment, and successfully balance the competing demands of multiple projects in a self-sufficient manner.
  • Adhere to the highest standards of performance and model them to the staff.
  • Foster a professional relationship with residents and the Board of Directors as well as with other business groups such as contractors, technicians, and vendors.
  • Display an exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems.
  • Analyze advantages and disadvantages of various policies and make recommendations to the Board.
  • Handle potentially stressful situations with composed authority.
  • Understand and follow directions given by direct supervisors as well as the Board of Directors.
  • Maintain and implement current knowledge of state regulatory agency statutes and the community's documents, policies, and procedures.
  • Prepare for and conduct association meetings.
  • Process violations, work orders, and architectural control applications.
  • Maintain a positive and confident demeanor with changing environments and growing communities.
  • Knowledge, Skills, & Ability

  • Strong working knowledge of customer service principles and practices.
  • Experience with site inspections and conducting meetings is preferred.
  • Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
  • Strong interpersonal, leadership, and customer service skills.
  • Proficient and working knowledge of Microsoft Office Applications (Word, Excel, and Outlook).
  • Experience in Association Software such as TOPS is favorable.

Minimum Requirements

Should possess strong managerial background with one (1) to three (3) years of experience as a manager within the association management industry or a similar field such as hospitality, apartments, developer or real estate. Involvement in overseeing the property or building operations, such as staff and service contracts, resident retention and resident improvements is favorable. State of Florida Community Association Manager (CAM) License Required.

Special Requirements

Physical Demands: This position requires a substantial amount of walking as well as driving to complete inspections, and attending meetings. Work Environment: Must be flexible and available to work occasional weekends and evenings.
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Success Stories

Glowing Reference

"I would give Leland Management my highest reference to you. They are very professional, organized, on top of their game, and very very easy to work with. They have been in the business quite a long time and I have been dealing with Lisa Dixon and her staff for over 10 years now while I have been the president of our HOA. She has a wealth of knowledge, contacts and references of businesses that they deal with all the time to make our lives as board members so much easier. So in closing I would highly recommend that your property use Leland Management as the property management company. "

- Renee B., Board Member

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